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Order Enquiries
- Can I make changes to a design?
- Can I order if I am based overseas?
- Can I place an order over the phone?
- Can I put any design on any board?
- Do you have any current sales, promotions or coupon codes?
- Do you provide proofs?
- Do you ship internationally?
- How do I order a custom design?
- I forgot to use my coupon code - Can I get a refund or credit?
- I'm local - can I pick up my order?
- I've provided the wrong address.
- I've provided the wrong personalisation details.
- My item is engraved incorrectly – What do I do?
- My order is being Returned to Sender - What do I do?
- My order says 'Delivered' but I haven't received it.
- Should I choose Standard or Express shipping?
- What is Authority to Leave and Signature Required?
- What is your turnaround time?
- What type of file is required for the Personalised Custom Logo Board listing?
- Where is my order made and shipped from?
- Will I receive an invoice with my order?