Currently all couriers are experiencing delays nationwide due to a massive influx in parcel volumes. Every company is doing their best to clear the backlog and have your parcel delivered in a timely manner.

Whilst we do very much apologise if you are still waiting on receiving your parcel, this delivery is outside of our control and we are unable to provide further information than what the tracking states. For up-to-date information on your parcel, please refer to the tracking provided on shipment (if you’re unable to locate your tracking number, please contact us) or speak to the relevant courier:

Australia Post (Standard Shipping) – 13 76 78

Star Track (Express Shipping) – 13 2345

  • Please bear in mind that all delivery times are an estimate only. We do not guarantee delivery times.
Last updated bySophie McKeon