Do you provide proofs?
We only provide proofs upon request.
If you would like to request a proof with your order, please reply to your Order Confirmation email (received via email after placing your order) requesting an artwork proof.
For proofs prior to purchase, we charge a $5.00 mockup fee, which is then deducted from your order should you wish to proceed. To request a proof prior to placing your order, please contact us with the board type, design name or GIFT code, and personalisation details. We will get back to you within 24 hours (during business hours), and you will be provided with a link for payment for this fee prior to receiving your artwork proof/mockup.
Please note: Should you decide not to proceed with an order after receiving your proof/mockup, this fee is non-refundable.