How long will delivery take?

We aim to maintain a one day turnaround time*, meaning orders are made and shipped the next business day after they are placed.

*Excludes resin boards, public holidays and planned business closures.

Important Note: Orders placed on the weekend (Saturday or Sunday) are processed on a Monday, and will be shipped either same day (Monday) or next business day (Tuesday).

Delivery time is then dependent on your location and the shipping method selected (Standard shipping or Express shipping).

 

QUICK GUIDE

(Please note: Shipping time frames are an estimate only)

Standard Shipping AUS: 3-10 business days

Express Shipping AUS: 1-3 business days

Standard Shipping NZ: 3-7 business days  *Please note: NZ deliveries are temporarily suspended*

Express Shipping NZ: 3 business days  *Please note: NZ deliveries are temporarily suspended*

(Remote location delivery times may differ – Applicable post codes listed below)

 

Important Note: To provide the best level of service for our customers and to avoid any delivery delays, parcels are marked as Safe Drop or Authority to Leave unless otherwise instructed in the delivery instructions during checkout. The delivery driver, at their discretion, will leave your parcel in a safe place, and if there is no way to do so, will take your parcel to the closest post office for collection. Instances in which it will go to the post office include unit numbers with no external access, fences with security code entrances, etc. 

ETA CALCULATORS

Please use the following courier delivery time calculators to determine a more accurate ETA:

Standard Shipping AUS

From: Albury NSW 2640

Please see PARCEL POST delivery time estimate

Express Shipping AUS

Select: Calculate Transit Time

Sender’s Location: Albury NSW 2640

Select Service: Fixed Priced Premium

Calculate From: Dispatch Date

Date: Please enter the next business day for the most accurate result.

Standard Shipping NZ

Select: Overseas

From: Albury NSW 2640

Please see STANDARD delivery time estimate

Express Shipping NZ

Select: Overseas

From: Albury NSW 2640

Please see EXPRESS delivery time estimate

Last updated bySophie McKeon